Delivery information

Shipping Locations

We currently ship to [List of countries/regions]. If your location is not listed, please contact us at contact@omniLicht.shop for assistance.

Processing Time

Orders are processed within business days after payment confirmation. You will receive a confirmation email with tracking details once your order has been shipped.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on the delivery destination and chosen shipping method. Free shipping may be available for orders above.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track your package using the carrier’s website or through your OmniLicht account.

Customs and Import Duties

For international orders, customs fees, import duties, and taxes may apply. These charges are the responsibility of the customer and vary by country. We recommend checking with your local customs office for more information.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact our customer support at contact@omniLicht.shop . We will work with the carrier to resolve the issue as quickly as possible.

Incorrect Shipping Address

Please ensure that your shipping address is correct before placing your order. OmniLicht is not responsible for orders shipped to incorrect addresses provided by the customer.

For any additional questions regarding delivery, feel free to contact us.